We couldn't be more excited to unveil the next iteration of the Knowledge base. If you want to read the full announcement you can view it here. The main feature additions include:
- A powerful new editor that supports rich text, images, videos, file attachments, and embeds.
- Custom visibility rules that let you share content with only a subset of your clients.
- A beautiful redesign that prioritizes the mobile experience.
Improvements and Updates
- Updated the sender name in email notifications to the portal name. This will make email notifications more relevant.
- Improved email deliverability so that fewer email notifications land in spam.
- Improved the mobile design of some settings pages.